Contact Us
If you have any questions or concerns, feel free to reach out to us via the form below, by calling us at +852 6406 6660 or emailing us at contact@7journeys.com
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Address
Unit 13, 6/F
Heng Ngai Jewelry Centre
4 Hok Yuen St E, Hung Hom
Hong Kong
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Call / WhatsApp
+852 6406 6660
FAQs
DO YOU ACCEPT INTERNATIONAL ORDERS?
We try to reach all corners of the world. If there are any online shipping restrictions for your delivery address, this will be indicated at the time of checkout.
In such cases, please contact our Customer Service team at contact@7journeys.com or @7journeys.official on Instagram so we can help arrange alternative delivery methods.
CAN I REFUND / EXCHANGE PRODUCTS
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may contact our Customer Service team at contact@7journeys.com or @7journeys.official on Instagram to request a refund for any item within 14 business days from delivery.
We cannot provide refund on goods that we reasonably believe have been misused. In such circumstances, we will notify you that no refund will be available or may offer alternative products as compensation.
CAN'T FIND THE ANSWER YOU ARE LOOKING FOR?
Please email contact@7journeys.com or use the form below to contact our Customer Service advisor directly.